shipment&payment

Shiping: When we receive your payment, Your orders will be dealt within 24 hours.Normally, it will take 7--14 working days to make your cosplay costume after we got your payment. It will then take about 5--20 working days for the package travel from our facilities to your destination. So, you can get your dress in 8-27 working days. We will ship it by EMS,DHL,Airmail. and we will give you the tracking number after we sent out your costume.
if you need it by a specific date(e.g.convention date), please email([email protected]) to let us know.

payment: Paypal is the only payment method available to use on cossuits.com.Pay by Paypal When you select PayPal as the payment method, you should go to the PayPal site, where you can send your payment. As shown below


paypal

paypal

As a website specializing in online sales: the speed of freight and the safety of goods arriving at the customer's hands are always our most important task.

Transportable countries and regions

We can arrange the express to ship your goods to all over the world ( including United States, United Kingdom, Australia, Canada, New Zealand , Mexico, France, Germany, Spain, Italy, Belgium, Europe II (Ireland, Austria, Belgium, Denmark, Luxembourg, Norway, Sweden, Switzerland, Italy), three European regions (Portugal, Finland, Greece, Malta, Israel), the Netherlands, Slovakia, Poland, the Czech Republic, Hungary, Singapore, Malaysia, Thailand, Indonesia, Japan ,South Korea, Russia, South Africa, United Arab Emirates, India, Saudi Arabia, Brazil, Ukraine, Belarus, Turkey, Cyprus, Qatar, Bahrain, Cyprus, Egypt, Iran, Jordan, Kuwait, Lebanon, Oman, Qatar)

Shipping Methods

cossuits joins hands with major international shipping companies like DHL, FedEx, TNT,USPS, CNE and EMS to offer you with reliable shipping services:

  • Standard Shipping | Shipping time: 6-12 business days (4PX,DHL PPS,DHL PLE,EPacket(EUB),ETK,ARAMEX, CNE)
  • Rush Shipping | Shipping time: 3-5 business days (FedEX,DHL,UPS.TNT,EMS, CNE)

Notice: For US and North American users, we prefer DHL as our preferred express. For non-US and North American users, we will choose the shipping company based on the recent performance of the local courier company we work with to determine if your shipment will arrive in time. For more informations you can click the following link to see our guide of order: https://www.cossuits.com/beginners-guide

Notice

  • Please do not use PO BOX, APP/APO address, shipping company can not complete PO BOX, APP/APO address delivery.
  • Our cosplay costumes are hand-made costumes, so the Actual arrival time = Processing Time + Shipping Time
  • some shipping area maybe remote area, it need extra fee above $30.00USD, whether your shipping address is remote areas or not ,please follow methods:
    • DHLExpess :Please check it with the website URL: http://raslist.dhl.com/jsp/first.jsp
    • Fedex or other Express carriers , please call a local service phone to check it.

Common questions

1:How to get the shipping tracking code?

After your shipment has been sent, we will send you an email with the tracking code within 24-48 hours. If you have any questions about the shipping code, please contact our customer service department: [email protected]

2:How to use the tracking code to track shipment?

The shipping company website with the tracking code will be included in our email. Here we have listed some of the addresses of our freight partners:

For UPS:
https://www.ups.com/WebTracking/track

All in track platform:
Https://www.17track.net/en

FedEX :
https://www.fedex.com/apps/fedextrack/

DHL Global Mail :
http://webtrack.dhlglobalmail.com/

ePacket,EUB,ETK,EMS:
http://ems.com.cn/english.html

ePacket or EUB for United State: USPS.COM

Aramex:
http://www.aramex.com/

TNT:
https://www.tnt.com/express/en_gc/site/home.html

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